Panel 3 "WHY ARE THERE NO REFILLS FOR BLACK TEA?" "EVEN THOUGH YOU CAN HAVE COFFEE REFILLS... THAT'S JUST STUPID!" "That's just how it is... not to mention it's written on the menu too..."
Panel 4 "The service is horrible! I'm never coming back to this store" *Ga-----...* (not sure, either the ranting or the lines in the background expressing exasperation/annoyance.) "That's what you said last week too"